Terms of Business

Accounts

Payment in advance at point of confirmation of order, unless an authorised Credit Account has been opened at the soul discretion of Ador Orchids.

Products

All Products are subject to availability; notification of any amendments to an order will be given before dispatch; the customer will have this opportunity to accept or decline the amendments.
All sizes given are a guide measurement and liable to change.

Prices

All prices quoted exclude VAT and delivery charges.
Prices quoted are correct at the time published; Prices, discounts, and charges maybe subject to alteration; all customers will be notified in writing prior to any changes taking affect. Ador Orchids will not be liable for any errors and/or omissions made in any publication.

Orders

Once an order has been received/taken; Ador Orchids will confirm the order, in writing or by verbal communication. From this time the customer will have 24 hours to amend/cancel the order. If no amendment or cancellation is taken, it shall be deemed that the order is correct and placed with relevant suppliers, once this is done the customer is fully liable for the full value order and any costs incurred.

Cancellation Policy

All standing orders entered into will require seven days notice for cancellation unless otherwise agreed in writing by Ador Orchids. Any orders already placed that crossover this cancellation notice, cannot be cancelled and the cancellation will then stand as of the next clear order date.
Cancellations will only be accepted in the following way: verbal notice followed by written notice within 24 hours of the order being placed. Ador Orchids will not accept cancellation of any order once the order has been placed with our suppliers. Ador Orchids shall not be held liable for any loses suffered in the event of Ador Ochids cancelling an order due to events beyond their control.

Delivery

A third party will carry out all deliveries, unless otherwise agreed.
All charges for delivery will be added to the value of the invoice. All goods should be checked immediately upon receipt and Ador Orchids should be advised of any damaged products received immediately; no liability will be accepted after 24 hours from receipt of goods.
Until Ador Orchids or their Agent makes collection, the goods should be stored in accordance to the guidelines given at the time the claim is made.
No part of the claimed damaged goods may be used, sold or destroyed, without prior authorisation from Ador Orchids.
None acceptance of delivery, does not release the customer from any charges due for those goods, delivery and return delivery.

Payment

ALL CREDIT ACCOUNT INVOICES ARE DUE FOR PAYMENT STRICTLY WITHIN 14 DAYS FROM THE DATE OF INVOICE.
We accept all major credit and debit cards.
Any invoice not paid within this time will incur interest charges at the maximum amount legally permissible. Any charges incurred by Ador Orchids, whilst in pursuit of any overdue invoice shall be borne by the customer concerned.

Ador Orchids is a trading name of ADOR Ltd Registered in England - Company No: 6315739 VAT: 888 0442 91